ComputerHunter.org |
|
|
|||
|
 |
The Southwest Airlines Way - AchieveMax® Top Ten Book Review
Over the years, several books and countless magazine and newspaper articles have been written about Southwest Airlines. Numerous MBA programs highlight the Southwest structure, its culture, its CEO, its low fares and other reasons as to why it is the bright spot in an otherwise dismally performing industry. Fortune magazine calls Southwest Airlines "the most successful airline in history." With a market value greater than the rest of the U.S. airline industry combined, Southwest Airlines is an amazing company with amazing management practices. No one, however, has completely captured the real explanation of why Southwest succeeds. In a previous review, I highly recommended NUTS! (Southwest Airlines' Crazy Recipe for Business and Personal Success). This laugh-a-page, inspirational book captured all the delicious myth, disarming magic, original insights, and upbeat stories of a high-energy, caring, playful culture that's sometimes hard to believe. I enjoyed it thoroughly and recommended it to anyone and everyone striving to create and maintain a successful and productive culture. Now comes The Southwest Airlines Way ... an in-depth profile, based on eight years of field research on the airline industry. In this book, the author, Dr. Jody Gittell, has managed to identify and even quantify the powerful formula of Southwest's success. This effortless read is filled with actual examples of business processes at Southwest as compared to other airlines. You can easily see how basic practices based on internal values at Southwest, such as investing in leadership development and people, have made such a big difference. In fact, the findings reveal that Southwest's success is due to building high performance relationships with its people, customers, unions, vendors and suppliers, and the public in general. Full of frontline tales of Southwest's innovative management style, this compelling book unveils the secret ingredient, high performance relationships, that has enabled Southwest to sustain a steady 10% to 15% rate of growth throughout its 32 year history while also turning a profit when few others can manage to break even. This great read reveals 10 practices that Southwest Airlines uses to build high performance relationships, and how they can be implemented in any organization-with dramatic results. The good news is that Dr. Gittell clearly identifies and explains each of these practices in a highly readable way that is also backed with data. The hard part is that these are not quick fixes and that the evidence indicates that most, if not all, of the practices must be adapted/adopted if another organization is to duplicate the success of Southwest. This no-nonsense analysis takes a more serious look at the airline that continues to fascinate friend and foe alike. Learn why Southwest Airlines is valued higher than all other major U.S. Passenger air carriers combined. Learn how, in the wake of 9-11, Southwest could keep all of its employees working and continue its unblemished record of growth and profitability as other airlines laid off thousands, begged Congress for money, and filed Chapter 11 bankruptcy protection. Learn how American, Continental, United and other airlines have tried to imitate Southwest-and why they have failed. You may not find yourself laughing as often as you did while reading NUTS!, but you'll certainly walk away with a greater respect and much deeper insight into the unique culture that will undoubtedly continue to fascinate everyone for decades to come. More than 100 business book reviews written by Harry K. Jones are available at http://www.AchieveMax.com/books/. Reprint Information Your organization may reprint this article for your newsletter, online publication, or mailing list. We ask that you print the:
We would appreciate a tear sheet or electronic copy of the articles you reprint. Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Harry has made presentations ranging from leadership to employee retention and time management to stress management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. He can be reached at 800-886-2MAX or by visiting http://www.AchieveMax.com.
Google News - Top Stories
|
|
|
|
RELATED ARTICLES
Thinking for a Change - AchieveMax® Top Ten Book Review John C. Maxwell is back again in Thinking for a Change: 11 Ways Highly Successful People Approach Life and Work to add to his more than 30 previous titles with his encouraging tone and down-to-earth writing style. As usual he offers a very simple premise: "To do well in life, we must first think well." This certainly is not a new premise. In fact, it's been around for years, and we've heard it paraphrased by dozens of authors of note. However, as usual, Maxwell simplifies, clarifies, and guides his readers on the journey of mastering "good thinking" to achieve their personal and professional potential. Through his extensive research over the years he has found that "successful people think differently than unsuccessful people." A Monster Named Criney who Makes Kids Whiney - Review Excellent! The best children book of this genre that I have had the pleasure to review! Author Releases Comprehensive Family History Book On The Family of JACKEL, JECKEL, IEKEL, YAKEL When the topic of family history comes up, where do you stand? How do you respond when someone asks you where you are from, or when questions about your surname are raised? Do you wish you could give something more than a vague reply, such as, "I grew up around here, and I'm not sure about the name. ..I think it's German"? If so, you aren't alone in your desire. The fact is, most people have a difficult time identifying their lineage much past their grandparents. In most cases, oral history alone is insufficient to traces one's family tree back beyond a couple of generations. One way to determine your history is through your own research, which can be quite frustrating, as well as costly, and excessively time consuming. Or, if you are very lucky, someone has already researched the family for you. Well, today is your luck day! Book Review for The Margaret Ellen, A Karen Cobia Mystery by RC Burdick I've discovered a new favorite author, and his name is RC Burdick. Free Ebook Offer: The Story of America: Discovery - Article 2 Just think. If the Vikings had made just that little extra effort to stay on in America when they first arrived just over 1000 years ago then the modern history of not only North America but the whole continent might have started 500 years earlier in 992AD rather than 1492AD. Pastoral Theology: Essentials of Ministry Book Review Author: Thomas C. Oden Paperback: 384 pages Publisher: HarperSanFrancisco; 1st ed edition (May 1, 1983) Language: English ISBN: 0060663537 Free Ebook Offer: The Story of America: Discovery Did Columbus first discover America? Book Summary: The 17 Indisputable Laws Of Teamwork To achieve great things, you need a team. Building a winning team requires understanding of these principles. Whatever your goal or project, you need to add value and invest in your team so the end product benefits from more ideas, energy, resources, and perspectives. Bury My Heart at Redtree Title: Bury My Heart at Redtree Author: Patrick Chalfant Genre: Suspense/Thriller ISBN: 1-930709-53-6 Rat Race Blues E-book Review RAT RACE BLUES: How To Break The Stranglehold Darlene Arechederra DAR N-Centives 25 Della, Fenton, MO 63026, 636-343-5495 October 2002, ISBN: None, Format: E-book 92 pages, $16.95 http://www.RatRaceRemedies.com The Leadership Pill - AchieveMax® Top Ten Book Review The Leadership Pill is another volume for those of you anxious to add to your library of "mini-books." Ken Blanchard, a veritable self-help book-writing machine, partners with co-author Marc Muchnick to create this 112-page parable that every leader will want to read and share with those he/she mentors. Entrepreneurs Reach Record Income Levels Using New EBook on Adsense and Adword Techniques The "Rich Jerk" has created quite a stir on the Internet about his new ebook revealing secrets on how to use use Google Adwords and Adsense for big profits. He has recently sold a website on eBay for $390,000 that had a $900,000 annual return. It only took him nine months to reach that sky-rocketing figure. The Little Mornings - Book Review The Little Mornings, by C M Albrecht is a murder mystery with 262 absolutely absorbing pages. We have three main characters here ? the grandfather, an alcoholic of questionable character, a slightly off balance woman (Angie) and an impressionable young man (Darcy) who becomes mixed up in a whirlwind of events. Murder, thievery and lies keep the unsteady relationship between Darcy and Angie on edge. Keeping a secret is no easy task, especially when someone else pops into the scene with inside knowledge to the truth. Darcy, unable to control the events, becomes another person entirely from the one we knew in the first few pages of the book. Straight from the Gut - A Different Take on Business Jack Welsh, the recently retired CEO of General Electric, presents a rare glimpse into how to build a successful organization in his book, "Straight from the Gut." His honesty and openness is refreshing and reaffirms that success is sometimes built from failure, but more often from calculated planning and the willingness to take risks. Free Ebook Offer: The Story of America: Discovery - Article 3 Quite a lot happened in Europe between 1002AD, when the Vikings hurriedly packed their longships and retreated back to the colder climes of Greenland, and 1492AD, when the Spanish caravels, with Columbus so confident at the helm, accidentally stumbled across the forgotten continent. Magic Tricks - Book Reviews Since the 1950's, Coin Magic by J.B. Bobo has been the standard work for magicians who either do, or want to do coin magic. It is an encyclopedic compilation of sleights, tricks and routines by the world's best coin magicians up till 1966, when the book was last updated. The World is Flat - This Book by Thomas L Friedman has Taken the Online Entrepreneurs by Storm The New York Times' columnist visits India often. I read about his new book The World is Flat in his interview with a leading Indian National newspaper. The tête-à-tête in general awakened my senses.. most of the interview revolved around internet and its major impact on business community in general. Let us focus upon one facet - the possibility of making money online. IZEE Growing Up In A Logging Camp: Introduction Introduction The Wal-Mart Decade - AchieveMax® Top Ten Book Review The Wal-Mart Decade: How a New Generation of Leaders Turned Sam Walton's Legacy into the World's #1 Company was destined for publication. It was simply a matter of when it would be written and by whom. In fact, I'm amazed that it wasn't published long before this. Wal-Mart is so much more than the smiling faces of the senior citizens who greet you with open arms at the front of the store, it's more than the bouncing Smiley Face continually reducing prices in every aisle, and it's certainly much more than a typical discount store chain headquartered in the small Arkansas town of Bentonville. Wal-Mart is the real thing. It's here to stay. It's a world-class company. Primal Leadership - A Book Summary Primal leadership takes center stage in this book. This concept goes beyond the set of conventional competencies on the making of a leader. Beyond bottom line figures, this book takes a leap forward with the concept of primal leadership through a keen and in-depth understanding of emotional intelligence and its link to leading and building emotionally intelligent organizations.
|
|
|
|
|
