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Executive Coaching Case Studies
If you are wondering whether investment in executive coaching would promote your business growth, some case studies might help you in making a decision. Although confidentiality prevents me from going into too much detail, I think the following examples will give you an idea of how executive coaching can achieve good results in a variety of business situations. Quite a complex case I was called in to assist with was that of an operational team within a large organisation who were experiencing conflict with other teams. Personal development profiles were produced before coaching was undertaken, and the overall objective was to create awareness of the different personalities and working styles within the team, and also of their impact on other teams. Understanding each others' styles and strengths and weaknesses improved working relationships and communication within the team. Regarding their impact on others, they realised they needed to seek the agreement and support of other teams before attempting to implement change, and this was written into formal procedures. At the other end of the scale, I work with people who want to set up their own business or who already have a business, but are feeling stuck. One such individual was unhappy with her existing level of turnover, but had no idea where to start in order to increase it. The objective of the coaching was to explore what potential and options she had, to decide on a goal, and assess the implications on both work and personal life. Coaching helped her to become aware of the steps involved in achieving her various goals and an increased confidence in making the necessary decisions. My final example had worked successfully for several years in a sales role in a large corporation, but now felt he was in a rut and was wondering whether to change jobs or even careers. During coaching we looked at his situation from a number of different angles with a view to opening up new possibilities. In a very short space of time he had rediscovered his enthusiasm and generated a sizeable increase in business. The last time I spoke to him he was looking at promotion possibilities. These are just three simplified examples of how executive coaching has enabled people in very different businesses to look more objectively at their circumstances and move forward in a more successful way. Their stories illustrate the effectiveness of executive coaching and why I enjoy my role as coach so much. Andy Britnell is an executive coach who works with businesspeople in both the private and public sectors who wish to achieve better results. More information can be seen at http://executive-coaching-for-business-growth.com/ and http://executive-coaching-for-business-growth.com/
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Transitions: Moving Through Change With Grace MOVING THROUGH CHANGE Executive Coaching and Effective Learning We've all been through training events-workshops, seminars, and courses that didn't affect our behavior as much as we would have preferred. And while each provides valuable information and tools for increased productivity, most of us also understand what happens after the workshop is over. We return to our work, our offices, our lives-and the principles we learned are swept aside by a tidal wave of meetings, projects, and commitments. If we're motivated, we find a moment to reflect on and consolidate a couple of relevant points, but industry studies show that most new learning is lost within a few days of the event-as much as 90% in some cases. So what's the solution? Think Twice Before Youre Nice A few months back I had a disturbing dream. In my dream a woman with stringy blonde hair rang my bell. She asked if she could come in. I didn't want to open the door. But I felt guilty about my reaction. So I let her in. She pulled out a hand gun and shot me. I woke with a start and a racing heart. I clutched my pillow and my life. My inner voice spoke immediately and sharply. "Politeness kills," it said. This was an extreme way to let me know I had to honor my boundaries. I've never liked the word "boundaries." It sounds like barbed wire or armored trucks. But I do like the feeling of listening to my intuition, respecting my inner instructions. And it feels appropriate and sacred to be mindful of my gold. I see many creative, incredible individuals who leak their strength and focus with amorphous personal boundaries. We want to be nice, helpful, and well-liked. But bear in mind that your time and attention are your personal reserves of oxygen and hydration. Time and attention create your life's dreams. Dreams keep your soul alive and contribute to all of humanity. I'd like you to create your life's dreams. That's why I'd like you to reflect on where you put your time and attention. You have a Responsibility to Yourself. You have a mission here. You have sacred work to do. No one but you knows what you came for. The people in our lives may not appreciate the work we feel compelled to do, the dreams we wish to give birth to. They may fling casual, loose, social standards your way, just like tossing horseshoes at a backyard barbecue. I used to have a hard time saying no to lunch dates and coffee. People would often say to me, "You have to eat, right?" and I'd feel found out and exposed, like I was hiding time from this person. And then I'd eat with them--and eat my heart out at the same time. Of course they were wonderful people. Of course I got value out of the time together. But that doesn't mean anything. I'd get value out of reading about the history of socks, too. But I had something specific I yearned to do. I wanted to write a book. I ached when I did not write. Every time I said yes to a lunch date, I said no to my dream. That became too wounding. I learned to say "No." It's not selfish to want to give time to your dream. Your dream will give love and energy into this world. I often think about the people I esteem in life. Mother Teresa had a guiding mission. Martin Luther King had a burning cause. They did not squander their energy or time by being polite. They gave in huge ways because they said no to little things. It's not Selfish to be Honest "I don't want to be selfish," said a client of mine recently who admitted not wanting to get together with a friend. "She needs me." Now there are times when someone needs us and we feel called to be there. That's wonderful. When we're called, it feels good to be there. It doesn't feel like an obligation. It feels like a secret mission or a privilege. But more often than not, someone "needs" us and we're afraid to decline. Here's the thing though. You can't change your feelings. When you truly don't want to do something, it's not doing anyone any favors to lie. Your energy doesn't lie. If you do something you don't want to do, you may just end up being late, angry, sarcastic, withdrawn, and, in general, as mild-mannered as a jackal or a jalapeno pepper. That ride to the airport will be no joyride. And nobody will get what they wanted. What if you could trust your feelings? What if you knew that if you honored your own needs, you would naturally increase your generosity? What if it's okay to just love what you love and dislike what you dislike and gravitate where you are drawn? Why do we secretly think we are being ruthless? What if we are being elegant? What if we are daring to live gracefully by daring to listen to our inner voice? What makes you think that your persistent feelings are wrong? I trust that your soul is pure and precious and knows your highest purpose. And I hope you listen to its promptings more than some sick, guilt-inducing nagging, sagging voice that makes you feel burdened inside. One voice will make you feel heavy and one will make you feel light. One is thudding in the wrong direction. And one is turning right. Your Real Relationships will Support the Real You Often times we're afraid to honor our boundaries, because we don't want to upset the people around us. Indeed some people will balk at your limits and may even suggest that your decreased availability is the first sign of Satan worship or advanced Narcissism. But real relationships support the real you. I have no doubt that my friends would prefer to hear from me more often than they do. But they prefer my authenticity and happiness even more. That's why they're true friends. Some individuals who seem to demand the most of us are energy vampires. They feed on your warmth and pay no heed to your needs. They will demand that you be giving. And you will never give enough. Recently while driving to Northern California where I had a speaking engagement, I decided to stop for a quick break. I chose to wander into a small boutique with painted scarves in its windows. When I got into the shop, the owner started telling me about the sales she had going. I nodded politely. She continued to tell me about the rugs she had imported from Turkey and I found myself hanging on every word though I didn't want any rugs or details of her trip. Her enthusiasm kept me paralyzed. I only had a few minutes to stop here and look around. Finally, I excused myself and walked away. The owner followed me and kept talking. She refused to give me space. That's when I walked out of the shop. I decided I did not need to indulge someone who was not respecting me. I breathed in the salt air of that gorgeous ocean town and skipped back to my car. I felt like a fly who had escaped a spider's web. *** Always be kind. But think twice before you're "nice." Nice, is often a mask of pleasantness we put over negative feelings. Nice is often a form of self-rejection. Real kindness feels good. It's when we give because we want to give and we give in ways that respect everyone, including us. If you want to give to others, give truly. Give the exceptional gift of taking care of yourself and tending to your dreams. Give the love that can only come from you expressing your unrivaled talents and devotions on this earth. Follow your calling and draw lines when you must. Doing what matters should never be sacrificed for a false idea of manners. Be Better at Business ? And Lose Weight, Too! In business, individuals often secure the services of a success coach like myself to "fix" certain areas of their professional life. The desired fixes typically range from a desire for a promotion and/or a salary increase, to on-the-job performance enhancements, to improving one's personal productivity, to boosting one's level of enthusiasm about their job. Drop and Gimme Ten! Every one of us have dreams, desires and goals that we put on the shelf. In front of them are a litany of excuses -- but not one reason -- why they aren't being pursued. Here are among the most popular: The $10,000,000.00 Question When I asked my client, Amanda, what she would do if she won a $10,000,000.00 lottery prize, she quickly answered " I would move to Hawaii and sit on the beach all day." Wow, sounds great doesn't it? When I next asked her if she could see herself still sitting on the beach all day in five years, she raised her eyebrows and said " Gosh, probably not, I'd be bored." Expectations Can Get In Our Way There are times when we truly look forward to something just as there are times when we totally dread something. What is the difference between anticipation with joy and anticipation with anxiety? Where and how does that expectation actually take place? If we think about it, the expectations take place in our minds. And, what that really means is that we totally make it up. We tend to create ideas and stories about how wonderful or awful something might be. Avoid the Tendency to Underestimate Your Greatness As a whole I think there is a sad tendency in most of us to underestimate just how powerful we are. Just how much greatness lies inside each and every one of us - just waiting to get out. The reality is if you knew just how special you were - and how much greatness went into making you the unique you that you are I'm convinced you'd immediately know that nothing can truly keep you from achieving that which you want in your life. The Tolerance Effect While working with a client several months ago, we went through a process of identifying areas of personal strengths and weaknesses. Through this exercise, we discussed various characteristics and ended up deciding that there was opportunity for improvement in her level of "tolerance". A funny thing happened after that. When she found herself in a situation that had previously triggered a negative reaction be it disappointment, irritation, frustration, anger or even animosity (usually focused on the person in the car ahead of her who didn't use their turn signal), the word "tolerance" would flash in her head and she could immediately change the way she reacted to the situation. Coaching Skills for Peers: Extending Influence Many people think of coaching solely as a management technique. Although coaching skills provide managers with the means to get business results while creating solid relationships, the value of coaching in other arenas is often overlooked. Utilizing coaching skills is also beneficial when cooperating and collaborating with others, developing influence within the organization, and getting effective business results. Life Coaching for Success and Fulfilment We live in a world of rapid change and uncertainty. Nothing is as it was even ten years ago. This means there is major pressure on all of us to change, everything is speeded up; we have to learn fast or risk being left behind. All areas of life are affected. Relationships lack commitment, health can no longer be taken for granted, financial security can disappear over night. Careers are insecure, global security is challenged and stress is at an all time high. We have more choices in life than ever before. So how do we find stability and manage choice in this fast changing world? Just Listen, Please! When did you last do that? When did you last listen to yourself? Is there a small voice inside you calling out "Just listen to me" Just listen. Please". "All I want is for you to listen to me". " I am tired and fed up of continuing doing. Just stop for a moment and just listen. Please". Nothing is left to Chance You are going to meet a very important client for lunch. What do you do? If you are anything like Anna the first job is to ensure the outside you is perfect, well dressed, matching clothes, clean shoes, washed in your favourite soaps, perfume. Check yourself many, many times in the mirror, Ask your partner (numerous times)," Do I look right"? "Is everything OK"? Basically, nothing is left to chance. The inside you has been studying the information you feel is important. You feel on top of your subject but slightly nervous. You pull out all the stops to ensure that the person you are meeting will get full benefit of your total attention, love and generosity. Again, nothing is left to chance. Greasing the Path to Success: Finding the Confidence to Step Up to Key Moments Whether it's making a prospecting call to a promising business contact, giving an informal "elevator speech" to a networking group, or attempting to close a transaction, there are certain key moments when putting your best-dressed foot forward really matters. Some of life's fortunate people seem to be naturally at their best finding confidence under pressure. The rest of us have to learn. Solution-Focused Therapy Most types of psychotherapy involve exploring feelings, being validated, finding explanations, exploring wishes and dreams, setting goals, and gaining clarity. Every therapist has unique ways of working with clients, based on his or her personality, training, and views of how people change. A solution-focused therapist is likely to do the following: Make a Decision and Take Action! How are you progressing with the goals you set yourself this year? Still Wondering About Coaching? A friend called me the other day from Lower Alabama. He has followed my career as a coach with enthusiasm, and continually refers clients to me, and I'm sure has done his part for making coaching known in his neck of the woods. "Coaching has arrived," he said. "I just heard an ad for a coach on my local radio station." Skills for Change The name of the game is CHANGE -- that's true at work, and it's also true in life. In both situations there are FOUR skills you can trust: Let Go of Your Past People have a difficult time letting go of the past because they are held back by unfinished business. They may regret choices they have made or feel guilty about past actions. As long as guilt and regret are not resolved, it is difficult to move forward. 4 Amazing Tips To Successfully Persuade Anyone Having excellent persuasion skills is one of the most important abilities to possess in today's fast-paced world. We need the support and cooperation of other people to help us in reaching our goals. The saying "No man is an island" is an undeniable truth.
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